Ppl always say, wisdom comes with age. Impatience comes with age too, in addition to that.
Lately, my threshold of bearing certain provocation are getting lower n lower as i aged. Maybe is the work cirumstances which i am dealing with. Sigh.
I am starting to get irritated by the staff nurses,if not the student nurses recently – of course not all. No hard feelings for those are studying or working as nurses, but it really touched my nerves in certain occasions.
Me : Adik, itu patient(PIH) need satu urgent BP la, dia complain sakit kepala. Tolong ambil boleh ar?
Student nurse: Oh, saya punya shift sampai pukul 1pm saja.( was few minutes to 1pm)
In the end, of course she went and measured. She measured the BP, and went back straight after 1pm without any passover or documentation at the observation chart.
In the BHT documented;
Patient (OnG pt) has right sided numbness. Dr.Koay noted.
I was oncall tat day. And was loaded with works and stress of course, in labour room, when this staff nurse informed me this through phone. Nothing was done from the staff nurse to that patient, even asking wat’s wrong with her, or at least try to find out if its urgent or not. They just can’t crack their brain to think of wat causes it, may it be something urgent to note it to doctor. U see, such documentation gimme an impression on how much they just wanna push the responsibilities to the doctor and does not even want to bear any effort of responsibility of even attending the patient at all.
Upon attending the patient, once she told wat happened i would already know wat’s wrong with her,which does not require any management but such documentation are jus like an OSCE question in the BHT. For purpose of documentation there are many things to rule out just for a minute cause. Such occasions really really tested my patience, especially when there are more intense cases going on which needed attention more than this. I just feeling like strangling that person la at times many many times.
Middle of the night while attending other case, and got a call;
‘Doctor, nanti tepat pukul 12.30 (midnite) baby sudah NPU 24 hours. Datang tengok’
Me: Ada buat apa-apa kepada baby itu tak?
Staff nurse: tak de lagi.
I just dun understand la. Again, my patience boiled. I started cursing again, and just cannot understand WHY WHY WHY WHY? WHY CAN’T THEY USE THEIR BRAIN??!! They are not first day working there, but for years ady.
Can’t they just at least encourage feeding or at least top-up the feeding, or do some cold compression without me asking?? Let’s say if they really use their brain but still doing this, then it comes to another impression even worst than being brainless, of being taking things for granted, selfish and irresponsible at all! They just wanna save their own ass, and push everything to doctors.
Upon attending the patient, and BHT again;
Already stated nice and well, ‘Baby NPU 24 hours. Dr.Koay noted’
Sigh, i am post call now, and really dog-tired. But u know, i just keep having that kinda feeling something amiss without expressing these amusing frustrations.
Patience is really a virtue, trust me.
I think i will sleep better after this..